Help & Support Desk

How can we help you?

Have an account question, billing issue, bug report, or roadmap feedback? Send us a ticket below or email us directly at info@krbyte.com.

Submit a support ticket

We typically respond within 24–48 business hours.

Direct Email

Prefer writing directly from your mail app?

info@krbyte.com

Common Questions

How does offline study work?

FocusGoal Daily saves your roadmap progress locally in SQLite on your device first. When internet connectivity returns, the app automatically syncs with the cloud without losing progress.

How do I restore my FocusGoal Pro purchase?

Open FocusGoal Daily → Settings → Subscription and tap 'Restore Purchases'. Ensure your device is logged into the same Google Play account used during purchase.

Why are daily reminders not showing up on Android?

Android battery optimization can delay background notifications. Go to Android Settings → Apps → FocusGoal Daily → Battery → select 'Unrestricted' to ensure on-time daily goals.

How do I suggest a curriculum topic or report an issue?

Select 'Roadmap & Curriculum Feedback' or 'Bug Report' in the form on this page with the roadmap name and details. Our team investigates every submission.